I will do my best to help you! First of all, I need to know your operating system on the computer that is having these problems? Click here to read: Windows.īecause you are having problems with the HP software, I'll give you a few steps to help: I understand that you get some problems with your desire to 4500. I tried everything that I can for hours without success. I have to disconnect and reconnect the printer for it to work again because it is totally insensitive.įinally, my printer indicates an update is available, so I download a driver, but it ends with the OXB82EF9BA error code. In addition to these frustrations adds the printer freeze about every 10-15 minutes. Since the end of the printer, I've tried manual and automatic IP and also directly connect without a bit of luck.
I also file & Printer sharing turned on with Windows 8.1, with the automatic configuration of network devices. Therefore, I can never get to install and he sends me in a loop. My only options are the search, the installation program and cancel. So I download the file ~ 100 MB, then it passes through basic facilities, then allows you to "Connect to printer", I'm wireless and enter the IP address (which is connected and Excellent report) and about 10 seconds later, he says: "cannot find the printer. First to get the "No found computer" message when you try to scan (I can print fine however). I tried HP Print & Scan doctor, he said I was not fully installed the driver. I'm having a ton of problems with my HP Envy 4500.
Although you can contact the support of HP Inc, the support doesn’t always respond in english or promptly.HP Envy 4500 - Scan does not, most periodic freezing HP Smart Helpĭo you know any other solutions if HP Smart keeps crashing? Then you can help others or report problems yourself. These measures can be used to solve many HP Smart problems in advance. Restart smartphone or tablet completely.Check HP Smart for updates and update if necessary.Install the latest iOS or Android version.Therefore, it is always recommended to take the following basic measures to avoid crashes: For example, it can be due to the iOS operating system for Apple devices or the Android operating system for Android devices, which can cause crashes in some apps. Ultimately, the app only works smoothly in combination with the operating system. But it is not always because the app was poorly programmed or the developer is to blame. As mentioned several times, it is basically the responsibility of the developer to prevent crashes from HP Smart.
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